Q: How do I sign up for classes?
- Select a class from the schedule page and click 'Sign Up' next to the class name.
- Once a class has been selected, login or create your new account. If you are a current student use the email address you provided on your first class.
- After you have signed in or created your account, confirm your reservation by clicking 'Sign Up'.
- Now you are in the "My Schedule" tab of your account which shows you the classes which you are signed up for and gives you the option to cancel a class you've signed up for but can no longer attend.
Q: I'm having trouble logging in, what should I do?
A: An account in automatically created when you make a purchase, attend a class or workshop or sign up online for a class with us. If you're not sure how to login:
Go to customer login (found on the footer of our website) or click on "sign up" on the schedule page.
- On the left hand side of the screen under "Log In" enter your email address in the email/login box and click on "Forgot Password"
- You'll receive an email with instructions on how to set your password.
- If you're having trouble, please do not create a second account. Please contact us and we'll be happy to help.
Q: Do you offer any specials for new students?
A: New students should start with one of our incredible introductory special offers. Once your trial expires, we offer flexible and affordable class passes which are valid for one year. (these are best for students who visit once per week or less.) Our convenient monthly unlimited membership is the best value for those practicing at least twice per week. Sorry, class passes and memberships can not be shared, extended or refunded.
Q: Which class is right for me?
A: Our instructors provide safe and informative instruction in every class, but we recommend that you read our class descriptions or ask us to help select an appropriate class for you, especially if you are brand new to yoga. Our Gentle Vinyasa, Candlelight Yoga, Classical Yoga and Slow Flow classes move at a slower pace and our All Level, Sunrise and Seasonal Vinyasa classes move at a faster pace and are more challenging. If you are newer to yoga it's a good idea to start with a more gentle class first and see how you like it. Your yoga practice is yours, and every day is different. Listen to your body, if a pose feels good enjoy it, but if it doesn’t feel free to modify anytime.
Q: Do I have to sign up for class or can I just drop in?
A: Please register for classes and workshops online to guarantee your spot in class and save time upon arrival at the studio. Check in is also available at the front desk, and we can register you for class if space allows. If you pre-register and don't make it to class, please remove your registration from the class roster to free up space for another student.
Q: Can my child come to class with me?
A: Students must be at least 13 years of age to attend regular yoga classes at the studio. Please create a separate account with a unique email address/login for each family member.
Q: Can I share a class package with another person in my family?
A: Sorry, class packages and memberships can not be shared.
Q: What should I wear and how should I prepare for class?
A: Wear comfortable clothes suitable for exercising. Avoid eating a heavy meal 1-2 hours before class and be mindful of personal hygiene. Avoid the use of heavy perfumes.
Q: Do I need to bring my own yoga mat?
A: Yoga mats are available to borrow and to purchase at the studio if you need them.
Q: When should I arrive for class, do I need to get there early?
A: Please arrive 10-15 minutes prior to the start of class to check in and get settled. New students are encouraged to arrive at least 15 minutes before class to speak with the instructor and discuss any questions, concerns or injuries. When you arrive, please check in at the desk and place your shoes and personal items in the cubbies by the door upon entering.
Q: What happens once I arrive at the studio?
A: We don't have a separate lobby at our studios, so to maintain a peaceful environment for yourself and your fellow yogis enter the practice space quietly. Take only yoga essentials (yoga mat, towel and water) into the practice space with you and leave cell phone in the car or in the cubbies on silent. To maintain a hygenic environment, please remove shoes before entering the practice space.
Similar to the way you entered the practice space, please exit class quietly and mindfully. If you used any props, such as blocks or straps, please return them to the storage area. Your instructor will be available after class to answer any questions you may have.
Q: Will there be classes when the weather is bad?
A: Our goal is to make decisions regarding class cancellations as early as possible --at least two hours prior to class start. Cancellations will be posted on our online schedule. More details on our weather cancellation policy can be found here.
Q: I've never done yoga before, what should I do?
A: We highly recommend that students who are new to yoga start with one of our Beginners Programs, designed specifically for new students. We'll get you started safely and prepare you to attend our regular classes.